Appointment Policies

All clients are required to read all policies before appointments.

Please bring your completed paperwork to your visit (download it from the Paperwork tab)

Please refrain from wearing perfume or smoking before your appointment.

Please arrive at least five minutes before your scheduled appointment time in order to ensure the entire appointed time can be used to work. You are booked private studio time and in all fairness and respect to every client, each appointment is taken on time. Being more than 10 minutes late to your appointment will result in having to be rescheduled.   

NO CHILDREN UNDER 16 IN THE STUDIO (as per Rhode Island state law).  

All deposits are due within 48 hours of scheduling your appointment. Deposits not paid will result in your appointment time being cancelled.Notice may not be given of cancellation.

All deposits are non-refundable.  

All services are non-refundable. 

All certificates are non-refundable and redeemed 24 hours before your appointment. Cancellation of your appointment within 24 hours or not showing up to your appointment will result in you forfeiting your redeemed certificate. 

72 hours (3 days) notice must be given for rescheduling an appointment to not result in a lost deposit. Last minute cancellations for any reason will result in a lost deposit.

Not showing up to your scheduled follow up or retouch visit will result in a $25 charge per service which you will be billed for. This must be paid before any other appointments can be made. 

If you arrive or are 15 or more minutes late for your appointment, you WILL have to be rescheduled and you WILL lose your deposit. You will need an additional deposit in order to schedule a future appointment. Please plan your driving route ahead of time and account for traffic and weather.  ​ 

If you do not call to reschedule your appointment or do not show up for your scheduled appointment, you will lose your deposit and will need to send an additional deposit to set up another appointment.

We are always so thankful if you love and enjoy your service and want to tip, however tips cannot be accepted on credit cards. 

All credit card card charges have an additional 3.3% bank fee added on.

We apologize, but no exceptions can be made.